Where are your servers located?
DreamIT Host operates servers in Sydney, Melbourne, Auckland and Singapore.
How many email accounts can one hosting plan have?
Depending on your Email Hosting plan, you can have a minimum of 5 email accounts and up to unlimited email accounts. All Web Hosting and Reseller Hosting plans include unlimited email accounts. We don’t charge a per-user fee at DreamIT Host. You are only limited to the storage quota on your plan.
Will your Email Hosting work if I built my website on WordPress/Wix/Squarespace/Weebly?
Yes, this is one of the main reasons why customers choose our Email Hosting. Your website builder may not offer email hosting but we have multiple options to suit your needs so you can upgrade as your business grows.
Do you provide support over the phone?
Phone support is available Monday to Friday, 9:00 AM-7:00 PM AEST. If you are an existing customer, please check to ensure that your plan includes phone support. If your plan does not have phone support, please raise a support ticket from your My DreamIT account at any time with as much detail as possible so we can resolve your enquiry.