Terms of Service

We take your privacy, security and customer satisfaction very seriously.
Below you’ll find our Terms of Service, Privacy Policy and Acceptable Use Policy.

 

Agreement

Thanks for visiting our Terms of Service (Agreement), we are DreamIT Solutions Pty. Ltd. ACN 615368 440 of 19/2 Garden Boulevard, Dingley Village, VIC 3172 (DreamIT Solutions, DreamIT Host, we, our, us and other similar terms). We are committed to providing quality services and this Agreement outlines the terms and conditions related to the services we provide to you.

By subscribing to our Services or activating your account with us, you agree to the terms of this Agreement, and the other policies set out on our website which relate to the services you obtain, including but not limited to the ICANN and .auDA domain name policies.

If you are agreeing to these terms on behalf of an organisation, you represent and warrant you have the power and authority to enter into and bind such organisation.

Throughout the Agreement we use some capitalised words and phrases, like the word Agreement. These capitalised words and phrases are defined in clause 16. They aid to clarify the terms and conditions. Please feel free to email us at hello@dreamithost.com.au, or raise a support ticket via dreamithost.com.au, if you have any questions.

Term

This Agreement will commence when you create an account for a Hosting Plan and will continue for the Subscription Period. On expiry of each Subscription Period, this Agreement will automatically renew for a period equal to the Subscription Period until the date of termination in accordance with clause 13.

Payment

Service Fees

You are liable for payment of the Fees set out on the Hosting Plan or any other service selected by you. Certain Services may carry a setup Fee which must be paid by you in order to obtain access to the Services.

We may amend the Fees for our Services by giving the you at least 14 days notice prior to the end of the then current Subscription Period. The new Fees will come in effect from the end of the current Subscription Period.

Invoicing and payment

We will provide you with a monthly tax invoice for the Fees. The Fees will be automatically deducted from your account each month via the payment method you selected when you created the Account.

Prohibited Conduct

We prohibit the use of our service for illegal activities and you agree we may disclose any and all of your information, including assigned IP numbers, account history, account use, etc. to any law enforcement or government agency who makes a written request without further consent or notification to you. We reserve the right to immediately terminate the Service provided to you if you are found to be hosting content or performing activities of an illegal nature or if you:

  • a attempt to gain unauthorised access to or impair any aspect of our Service;
  • b execute scripts or database queries which exceed 180 seconds to complete;
  • c use the Service for online storage, data backups or archives, other than in association with our JetBackup Hosted Backup service;
  • d execute any program which results in the rapid creation of large volumes of files;